The insurance industry is being reshaped by rapid technological innovation and customer behavioral changes. To enhance customer experience and accelerate growth towards a compliant and digitally-driven operating model, insurers must embrace change and rethink business models.
Forward-thinking insurers are concentrating their efforts on modernizing their core, fundamental systems, to meet shifting market expectations. That said, core transformation not only changes how insurers design, implement, and manage their core systems; but it also affects how they mitigate the risk these changes introduce into all stages of a system’s development life cycle.
To manage risk and lower the expenses connected to it, insurers must have a dynamic and cohesive Quality Engineering (QE) strategy across the product life cycle.
Here are a few of the top QE strategies for the insurance industry:
“Shift Left” Testing:
Developers use “Shift Left” to swiftly detect bugs and deliver software to market. This testing strategy allows developers to address faults as soon as they are detected, in a shorter time frame than conventional QA methods. As a technique, it enables insurers to begin testing as early as possible in the development lifecycle in order to identify and correct severe mistakes in a continuous and timely manner, thereby reducing the cost it would take to resolve the bug down the line—either in pre-production, when there are more interdependencies with the code, or in post-production, when the bug affects the user.
Test Automation:
Automation has the ability to boost workflow and productivity dramatically. Test automation should be prioritized by insurers depending on strategic objectives and organizational preparedness. This involves automating all sorts of testing, from build verification, smoke and regression tests, to other tasks that require the usage of many tools.
Choosing Performance Metrics:
Accessibility, security, functional, and non-functional tests should all be performed by QE teams. These tests assist insurers in demonstrating how changes in company objectives and procedures have affected customer experience.
Crowdsourcing:
Using crowdsourced testers to supplement your testing resources is a no-brainer. Without the need to acquire additional personnel, you have direct access to individuals who can execute functional exploratory testing. As a result, you don’t need to keep a huge staff on hand in your early development phases, but you can swiftly scale up as the product nears completion. It’s a great approach to obtain a large volume and diversity of test results quickly.
Additionally, crowdsourcing may assist in enhancing the usability and functionality of your program for end users.
Final Thoughts:
Nallas can help you offer your end users the greatest possible digital experience. To verify that your solutions are scalable, secure, and functioning, we use tried-and-true testing procedures. We have a highly qualified and experienced QE staff that can build and execute a testing plan for your company.
At Nallas, we help you determine which aspects of the QE process can be automated, and then design and construct them. Once they are incrementally integrated into the CICD process, the value is continuous. We provide a full array of test automation services that minimize your testing time and reduce your testing costs.
